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Privacy policy

1.         Introduction
1.1     We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2     By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2.         Credit
2.1     This document was created using a template from SEQ Legal (

3.         Collecting personal information
3.1     We may collect, store and use the following kinds of personal information:
(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b)      information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
(c)      information contained in or relating to any communications that you send to us or send through our website;
(d)      any other personal information that you choose to send to us.
3.2     Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

4.         Using your personal information
4.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2     We may use your personal information to:
(a)      administer our website and business;
(b)      enable your use of the services available on our website;
(c)      send you email notifications that you have specifically requested;
(d)      send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(e)      deal with enquiries and complaints made by or about you relating to our website;
(f)      keep our website secure and prevent fraud;
4.3     If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
4.4     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

5.         Disclosing personal information
5.1     We may disclose your personal information to any of our employees, insofar as reasonably necessary for the purposes set out in this policy.
5.2     We may disclose your personal information:
(a)      to the extent that we are required to do so by law;
(b)      in connection with any ongoing or prospective legal proceedings;
(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
5.3     Except as provided in this policy, we will not provide your personal information to third parties.

6.         Retaining personal information
6.1     This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.         Security of your personal information
7.1     We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.         Amendments
8.1     We may update this policy from time to time by publishing a new version on our website.
8.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

9.      Your rights
9.1    You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a)      the payment of a fee (currently fixed at GBP 10); and
(b)      the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2    We may withhold personal information that you request to the extent permitted by law.
9.3    You may instruct us at any time not to process your personal information for marketing purposes.
9.4    In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.      Third party websites
10.1    Our website includes hyperlinks to, and details of, third party websites.
10.2    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12.      Cookies
12.1    Our website uses cookies.
12.2    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3    Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5    We use both session and persistent cookies on our website.
12.6    The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a)      we use ASPSESSIONIDSSDSACSR on our website to administer the website;
(b)      we use SFTysulVets on our website  to administer the website;
(c)      we use
Google Analytics on our website to analyse the use of the website.
12.7    Most browsers allow you to refuse to accept cookies; for example:
(a)      in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b)      in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c)      in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
12.8    Blocking all cookies will have a negative impact upon the usability of many websites.
12.9    If you block cookies, you will not be able to use all the features on our website.
12.10  You can delete cookies already stored on your computer; for example:
(a)      in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at;
(b)      in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c)      in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
12.11  Deleting cookies will have a negative impact on the usability of many websites.

13.      Our details
13.1    This website is owned and operated by TVG Llandysul Limited.
13.2    We are registered in England and Wales under registration number 07223617, and our registered office is at The Sugery, Pencader Road, Llandysul, Carmarthenshire, SA44 4AE.
13.3    Our principal place of business is at The Sugery, Pencader Road, Llandysul, Carmarthenshire, SA44 4AE.
13.4    You can contact us by writing to the business address given above, by using our website contact form, by email to or by telephone on 01559 363 318.
Keep in touch with us:
newsletter picture and link to email Link to our Twitter page, Twitter bird logo. link to Tysul Vet Facebook Page
Tysul Vets
Pencader Road, Llandysul, SA44 4AE
Telephone: 01559 363 318 | Email: